User Manual - Contents
  • 1 Welcome to PRTG Network Monitor
    • 1.1 About this Document
    • 1.2 Key Features
    • 1.3 New in This Version
    • 1.4 Available Licenses
    • 1.5 System Requirements
      • 1.5.1 Detailed System Requirements
  • 2 Quick Start Guide
    • 2.1 ONE—Download, Installation, and First Login
    • 2.2 TWO—Using the Configuration Guru
  • 3 Installing the Software
    • 3.1 Download PRTG
    • 3.2 Update From Previous Versions
    • 3.3 Install a PRTG Core Server
    • 3.4 Install a PRTG Cluster
    • 3.5 Enter a License Key
    • 3.6 Activate the Product
    • 3.7 Install a PRTG Remote Probe
    • 3.8 Install the Enterprise Console
    • 3.9 Uninstall PRTG Products
  • 4 Understanding Basic Concepts
    • 4.1 Architecture and User Interfaces
    • 4.2 Clustering
    • 4.3 Object Hierarchy
    • 4.4 Inheritance of Settings
    • 4.5 Tags
    • 4.6 Dependencies
    • 4.7 Scheduling
    • 4.8 Notifying
    • 4.9 Data Reporting
    • 4.10 User Access Rights
    • 4.11 IPv6
  • 5 Ajax Web Interface—Basic Procedures
    • 5.1 Login
    • 5.2 SSL Certificate Warning
    • 5.3 General Layout
    • 5.4 Sensor States
    • 5.5 Review Monitoring Data
    • 5.6 Compare Sensors
    • 5.7 Historic Data Reports
    • 5.8 Similar Sensors
    • 5.9 Object Settings
    • 5.10 Alarms
    • 5.11 Logs
    • 5.12 Tickets
    • 5.13 Working with Table Lists
    • 5.14 Object Selector
    • 5.15 Priority and Favorites
    • 5.16 Pause
    • 5.17 Context Menus
    • 5.18 Hover Popup
    • 5.19 Main Menu Structure
  • 6 Ajax Web Interface—Device and Sensor Setup
    • 6.1 Auto-Discovery
    • 6.2 Create Objects Manually
      • 6.2.1 Add a Group
      • 6.2.2 Add a Device
      • 6.2.3 Add a Sensor
    • 6.3 Manage Device Tree
    • 6.4 Root Group Settings
    • 6.5 Probe Settings
    • 6.6 Group Settings
    • 6.7 Device Settings
    • 6.8 Sensor Settings
      • 6.8.1 List of Available Sensor Types
      • 6.8.2 Active Directory Replication Errors Sensor
      • 6.8.3 ADO SQL Sensor
      • 6.8.4 Amazon CloudWatch Sensor
      • 6.8.5 AVM FRITZ!Box WAN Interface Sensor
      • 6.8.6 Cisco IP SLA Sensor
      • 6.8.7 Citrix XenServer Host Sensor
      • 6.8.8 Citrix XenServer Virtual Machine Sensor
      • 6.8.9 Cluster Probe Health Sensor
      • 6.8.10 Core Health Sensor
      • 6.8.11 Dell PowerVault MDi Sensor
      • 6.8.12 DHCP Sensor
      • 6.8.13 DNS Sensor
      • 6.8.14 Enterprise Virtual Array Sensor
      • 6.8.15 Event Log (Windows API) Sensor
      • 6.8.16 Exchange Backup (Powershell) Sensor
      • 6.8.17 Exchange Database (Powershell) Sensor
      • 6.8.18 Exchange Mailbox (Powershell) Sensor
      • 6.8.19 Exchange Mail Queue (Powershell) Sensor
      • 6.8.20 Exchange Public Folder (Powershell) Sensor
      • 6.8.21 EXE/Script Sensor
      • 6.8.22 EXE/Script Advanced Sensor
      • 6.8.23 File Sensor
      • 6.8.24 File Content Sensor
      • 6.8.25 Folder Sensor
      • 6.8.26 FTP Sensor
      • 6.8.27 FTP Server File Count Sensor
      • 6.8.28 Google Analytics Sensor
      • 6.8.29 HTTP Sensor
      • 6.8.30 HTTP Advanced Sensor
      • 6.8.31 HTTP Apache ModStatus PerfStats Sensor
      • 6.8.32 HTTP Apache ModStatus Totals Sensor
      • 6.8.33 HTTP Content Sensor
      • 6.8.34 HTTP Full Web Page Sensor
      • 6.8.35 HTTP Push Data Sensor
      • 6.8.36 HTTP Push Count Sensor
      • 6.8.37 HTTP SSL Certificate Expiry Sensor
      • 6.8.38 HTTP Transaction Sensor
      • 6.8.39 HTTP XML/REST Value Sensor
      • 6.8.40 Hyper-V Cluster Shared Volume Disk Free Sensor
      • 6.8.41 Hyper-V Host Server Sensor
      • 6.8.42 Hyper-V Virtual Machine Sensor
      • 6.8.43 Hyper-V Virtual Network Adapter Sensor
      • 6.8.44 Hyper-V Virtual Storage Device Sensor
      • 6.8.45 IMAP Sensor
      • 6.8.46 INI File Content Check Sensor
      • 6.8.47 IP on DNS Blacklist Sensor
      • 6.8.48 IPFIX Sensor
      • 6.8.49 IPFIX (Custom) Sensor
      • 6.8.50 jFlow V5 Sensor
      • 6.8.51 jFlow V5 (Custom) Sensor
      • 6.8.52 LDAP Sensor
      • 6.8.53 Microsoft SQL Sensor
      • 6.8.54 MySQL Sensor
      • 6.8.55 NetFlow V5 Sensor
      • 6.8.56 NetFlow V5 (Custom) Sensor
      • 6.8.57 NetFlow V9 Sensor
      • 6.8.58 NetFlow V9 (Custom) Sensor
      • 6.8.59 Oracle SQL Sensor
      • 6.8.60 Packet Sniffer Sensor
      • 6.8.61 Packet Sniffer (Custom) Sensor
      • 6.8.62 Passive Application Performance Sensor
      • 6.8.63 PerfCounter Custom Sensor
      • 6.8.64 PerfCounter IIS Application Pool Sensor
      • 6.8.65 Ping Sensor
      • 6.8.66 Ping Jitter Sensor
      • 6.8.67 Pingdom Sensor
      • 6.8.68 POP3 Sensor
      • 6.8.69 POP3 Email Count Sensor
      • 6.8.70 Port Sensor
      • 6.8.71 Port Range Sensor
      • 6.8.72 Probe Health Sensor
      • 6.8.73 QoS (Quality of Service) One Way Sensor
      • 6.8.74 QoS (Quality of Service) Round Trip Sensor
      • 6.8.75 RADIUS Sensor
      • 6.8.76 RDP (Remote Desktop) Sensor
      • 6.8.77 SCVMM Host Sensor
      • 6.8.78 SCVMM Virtual Machine Sensor
      • 6.8.79 Sensor Factory Sensor
      • 6.8.80 sFlow Sensor
      • 6.8.81 sFlow (Custom) Sensor
      • 6.8.82 SFTP Secure File Transfer Protocol Sensor
      • 6.8.83 Share Disk Free Sensor
      • 6.8.84 SIP Options Ping Sensor
      • 6.8.85 SMTP Sensor
      • 6.8.86 SMTP&IMAP Round Trip Sensor
      • 6.8.87 SMTP&POP3 Round Trip Sensor
      • 6.8.88 SNMP APC Hardware Sensor
      • 6.8.89 SNMP Cisco ADSL Sensor
      • 6.8.90 SNMP Cisco ASA VPN Connections Sensor
      • 6.8.91 SNMP Cisco ASA VPN Traffic Sensor
      • 6.8.92 SNMP Cisco ASA VPN Users Sensor
      • 6.8.93 SNMP Cisco CBQoS Sensor
      • 6.8.94 SNMP Cisco System Health Sensor
      • 6.8.95 SNMP Cisco UCS Chassis Sensor
      • 6.8.96 SNMP Cisco UCS System Health Sensor
      • 6.8.97 SNMP CPU Load Sensor
      • 6.8.98 SNMP Custom Sensor
      • 6.8.99 SNMP Custom String Sensor
      • 6.8.100 SNMP Dell Hardware Sensor
      • 6.8.101 SNMP Dell PowerEdge Physical Disk Sensor
      • 6.8.102 SNMP Dell PowerEdge System Health Sensor
      • 6.8.103 SNMP Disk Free Sensor
      • 6.8.104 SNMP GSA System Health Sensor
      • 6.8.105 SNMP Hardware Status Sensor
      • 6.8.106 SNMP HP LaserJet Hardware Sensor
      • 6.8.107 SNMP HP ProLiant Logical Disk Sensor
      • 6.8.108 SNMP HP ProLiant Memory Controller Sensor
      • 6.8.109 SNMP HP ProLiant Network Interface Sensor
      • 6.8.110 SNMP HP ProLiant Physical Disk Sensor
      • 6.8.111 SNMP HP ProLiant System Health Sensor
      • 6.8.112 SNMP IBM System X Logical Disk Sensor
      • 6.8.113 SNMP IBM System X Physical Disk Sensor
      • 6.8.114 SNMP IBM System X Physical Memory Sensor
      • 6.8.115 SNMP IBM System X System Health Sensor
      • 6.8.116 SNMP LenovoEMC Physical Disk Sensor
      • 6.8.117 SNMP LenovoEMC System Health Sensor
      • 6.8.118 SNMP Library Sensor
      • 6.8.119 SNMP Linux Disk Free Sensor
      • 6.8.120 SNMP Linux Load Average Sensor
      • 6.8.121 SNMP Linux Meminfo Sensor
      • 6.8.122 SNMP Linux Physical Disk Sensor
      • 6.8.123 SNMP Memory Sensor
      • 6.8.124 SNMP NetApp Disk Free Sensor
      • 6.8.125 SNMP NetApp Enclosure Sensor
      • 6.8.126 SNMP NetApp I/O Sensor
      • 6.8.127 SNMP NetApp License Sensor
      • 6.8.128 SNMP NetApp Logical Unit Sensor
      • 6.8.129 SNMP NetApp Network Interface Sensor
      • 6.8.130 SNMP NetApp System Health Sensor
      • 6.8.131 SNMP Poseidon Environment Sensor
      • 6.8.132 SNMP QNAP Logical Disk Sensor
      • 6.8.133 SNMP QNAP Physical Disk Sensor
      • 6.8.134 SNMP QNAP System Health Sensor
      • 6.8.135 SNMP RMON Sensor
      • 6.8.136 SNMP SonicWALL System Health Sensor
      • 6.8.137 SNMP SonicWALL VPN Traffic Sensor
      • 6.8.138 SNMP Synology Logical Disk Sensor
      • 6.8.139 SNMP Synology Physical Disk Sensor
      • 6.8.140 SNMP Synology System Health Sensor
      • 6.8.141 SNMP System Uptime Sensor
      • 6.8.142 SNMP Traffic Sensor
      • 6.8.143 SNMP Trap Receiver Sensor
      • 6.8.144 SNMP Windows Service Sensor
      • 6.8.145 SNTP Sensor
      • 6.8.146 SSH Disk Free Sensor
      • 6.8.147 SSH INodes Free Sensor
      • 6.8.148 SSH Load Average Sensor
      • 6.8.149 SSH Meminfo Sensor
      • 6.8.150 SSH Remote Ping Sensor
      • 6.8.151 SSH Script Sensor
      • 6.8.152 SSH Script Advanced Sensor
      • 6.8.153 SSH VMWare ESX(i) Disk Sensor
      • 6.8.154 Syslog Receiver Sensor
      • 6.8.155 System Health Sensor
      • 6.8.156 TFTP Sensor
      • 6.8.157 Traceroute Hop Count Sensor
      • 6.8.158 Virtuozzo Container Disk Sensor
      • 6.8.159 Virtuozzo Container Network Sensor
      • 6.8.160 VMware Host Hardware (WBEM) Sensor
      • 6.8.161 VMware Host Hardware Status (SOAP) Sensor
      • 6.8.162 VMware Host Performance (SOAP) Sensor
      • 6.8.163 VMware Virtual Machine (SOAP) Sensor
      • 6.8.164 WBEM Custom Sensor
      • 6.8.165 Windows CPU Load Sensor
      • 6.8.166 Windows IIS 6.0 SMTP Received Sensor
      • 6.8.167 Windows IIS 6.0 SMTP Sent Sensor
      • 6.8.168 Windows IIS Application Sensor
      • 6.8.169 Windows Last Update Sensor
      • 6.8.170 Windows Logged In Users Sensor
      • 6.8.171 Windows MSMQ Queue Length Sensor
      • 6.8.172 Windows Network Card Sensor
      • 6.8.173 Windows Pagefile Sensor
      • 6.8.174 Windows Physical Disk Sensor
      • 6.8.175 Windows Print Queue Sensor
      • 6.8.176 Windows Registry Sensor
      • 6.8.177 Windows Scheduled Task Sensor
      • 6.8.178 Windows System Uptime Sensor
      • 6.8.179 Windows Updates Status (Powershell) Sensor
      • 6.8.180 WMI Custom Sensor
      • 6.8.181 WMI Custom String Sensor
      • 6.8.182 WMI Event Log Sensor
      • 6.8.183 WMI Exchange Server Sensor
      • 6.8.184 WMI Exchange Transport Queue Sensor
      • 6.8.185 WMI File Sensor
      • 6.8.186 WMI Free Disk Space (Multi Drive) Sensor
      • 6.8.187 WMI HDD Health Sensor
      • 6.8.188 WMI Logical Disk Sensor
      • 6.8.189 WMI Memory Sensor
      • 6.8.190 WMI Microsoft SQL Server 2005 Sensor (Deprecated)
      • 6.8.191 WMI Microsoft SQL Server 2008 Sensor
      • 6.8.192 WMI Microsoft SQL Server 2012 Sensor
      • 6.8.193 WMI Process Sensor
      • 6.8.194 WMI Remote Ping Sensor
      • 6.8.195 WMI Security Center Sensor
      • 6.8.196 WMI Service Sensor
      • 6.8.197 WMI Share Sensor
      • 6.8.198 WMI SharePoint Process Sensor
      • 6.8.199 WMI Terminal Services (Windows 2008) Sensor
      • 6.8.200 WMI Terminal Services (Windows XP/Vista/2003) Sensor
      • 6.8.201 WMI UTC Time Sensor
      • 6.8.202 WMI Vital System Data (V2) Sensor
      • 6.8.203 WMI Volume Sensor
      • 6.8.204 WMI Volume Fragmentation Sensor
      • 6.8.205 WMI Windows Version Sensor
      • 6.8.206 WSUS Statistics Sensor
    • 6.9 Additional Sensor Types (Custom Sensors)
    • 6.10 Sensor Channels Settings
    • 6.11 Sensor Notifications Settings
  • 7 Ajax Web Interface—Advanced Procedures
    • 7.1 Toplists
    • 7.2 Arrange Objects
    • 7.3 Clone Object
    • 7.4 Multi-Edit
    • 7.5 Create Device Template
    • 7.6 Geo Maps
    • 7.7 Notifications
      • 7.7.1 Setting Up Notifications Based on Sensor Limits: Example
    • 7.8 Libraries
      • 7.8.1 Libraries Step By Step
      • 7.8.2 Management
      • 7.8.3 Libraries and Node Settings
      • 7.8.4 Context Menus
    • 7.9 Reports
      • 7.9.1 Reports Step By Step
      • 7.9.2 View and Run Reports
      • 7.9.3 Reports Settings
    • 7.10 Maps
      • 7.10.1 Maps Step By Step
      • 7.10.2 Maps Designer
      • 7.10.3 Maps Settings
    • 7.11 Setup
      • 7.11.1 Account Settings—My Account
      • 7.11.2 Account Settings—Notifications
      • 7.11.3 Account Settings—Schedules
      • 7.11.4 System Administration—System and Website
      • 7.11.5 System Administration—Notification Delivery
      • 7.11.6 System Administration—Probes
      • 7.11.7 System Administration—Cluster
      • 7.11.8 System Administration—User Accounts
      • 7.11.9 System Administration—User Groups
      • 7.11.10 System Administration—Administrative Tools
      • 7.11.11 PRTG Status—System Status
      • 7.11.12 PRTG Status—Auto-Update
      • 7.11.13 PRTG Status—Cluster Status
      • 7.11.14 PRTG Status—Activation Status
      • 7.11.15 Optional Downloads and Add-Ons
      • 7.11.16 Chrome Desktop Notifications
      • 7.11.17 Support—Contact Support
  • 8 Enterprise Console
    • 8.1 First Start
    • 8.2 General Layout
    • 8.3 Menu Tabs and Page Content
      • 8.3.1 Devices
      • 8.3.2 Libraries
      • 8.3.3 Sensors
      • 8.3.4 Alarms
      • 8.3.5 Maps
      • 8.3.6 Reports
      • 8.3.7 Logs
      • 8.3.8 Tickets
      • 8.3.9 Setup
      • 8.3.10 Search Results
    • 8.4 PRTG Servers
    • 8.5 Options
    • 8.6 Windows Menu Structure
    • 8.7 Context Menus
    • 8.8 Shortcuts Overview
  • 9 Other User Interfaces
    • 9.1 Mobile Web GUI
    • 9.2 Smartphone Apps
  • 10 Sensor Technologies
    • 10.1 Monitoring via SNMP
    • 10.2 Monitoring via WMI
    • 10.3 Monitoring via SSH
    • 10.4 Monitoring Bandwidth via Packet Sniffing
    • 10.5 Monitoring Bandwidth via Flows
    • 10.6 Bandwidth Monitoring Comparison
    • 10.7 Monitoring Quality of Service and VoIP
    • 10.8 Monitoring Email Round Trip
    • 10.9 Monitoring Backups
    • 10.10 Monitoring Virtual Environments
    • 10.11 Monitoring Databases
  • 11 System Administration Tools
    • 11.1 PRTG Server Administrator
    • 11.2 PRTG Probe Administrator
  • 12 Advanced Topics
    • 12.1 Active Directory Integration
    • 12.2 Application Programming Interface (API) Definition
    • 12.3 Filter Rules for xFlow, IPFIX and Packet Sniffer Sensors
    • 12.4 Channel Definitions for xFlow, IPFIX, and Packet Sniffer Sensors
    • 12.5 Define IP Ranges
    • 12.6 Define Lookups
    • 12.7 Regular Expressions
    • 12.8 Add Remote Probe
      • 12.8.1 Remote Probes and Multiple Probes
      • 12.8.2 Remote Probe Quick Setup
      • 12.8.3 Remote Probe Setup Using Installer
    • 12.9 Failover Cluster Configuration
      • 12.9.1 Failover Cluster Step by Step
    • 12.10 Data Storage
    • 12.11 Using Your Own SSL Certificate with PRTG's Web Server
    • 12.12 Calculating Percentiles
  • 13 Appendix
    • 13.1 Glossary
    • 13.2 List of Abbreviations
    • 13.3 Support and Troubleshooting
    • 13.4 Legal Notices
PRTG Network Monitor 14.1.8.1371+ © 2014 Paessler AG